FAQ: Frequently Asked Questions

How do I subscribe?
Subscription is easier than you think. Click on “subscribe” menu located at the top of the screen and subscription option will appear. Select the subscription type you intend to subscribe for and then click on the “Subscribe Now” link on the subscription type. A form will appear on which you have to fill out your personal and contact information. Click on “submit”. Then you wait for our company marketing personnel to contact you for the settlement of your subscription fee. After that your account will be activated and you will enjoy the benefit of E-Tender.
Why can’t I be able to login after subscribing?
If you are a new subscriber you will need to settle your payment for your account to be activated. Once you have settled your payment your account will be active and you will be able to login without any problem. If you have already been using your account you might have forgotten your username and/or password. In that case click on “forgot password” and then your login information will be sent to your e-mail account. If the above are not the case then your account might have expired and you will need to renew your subscription. For other cases than mentioned, please contact the E-Tender Team at our address listed on the “Contact Us” page.
When will my account be activated after my online subscription?
After submitting your subscription request, you need to go the the office of E-Tender (Beam IT Solutions PLC) with your TIN (Tax Identification Number) and settle your subscription. Your account then will immediately be activated. For those that are our of the country please contact the E-Tender Team.
How can I pay my subscription fee?
A. Drop by Beam office located at Garad Building, 1st floor, room number 432-1-3, Beklobet Next to Dashen Bank Head Office, Addis Ababa. Please, come with your TIN (Tax Identificaiton Number) for billing pupose. Those of you that are out of the country please, discuss this with the E-Tender team.
 I forgot my username and/or password. How can I retrieve it?
Don’t panic if you forget your username and/or password. Just click on “forgot my password” located near the login box. By clicking on “forgot my password” you will get a dialogue box that will prompt you enter your e-mail address (the e-mail address should be the address you registered with E-Tender), then click on “E-mail Password”. You will have your user account details (username and password) sent to your e-mail. Note: if the e-mail you enter on the “Forgot Password” doesn’t match with the e-mail in your E-Tender account you will not be able to get the login information.
How can I check details of any tender?
As a subscriber of E-Tender you are able to check any and all tender posted online. To check for details of tender use your username and password to log in to your personal account. You will then be able to check the details of any and all tenders. If you don’t have your user account please subscribe for one.
How do I remove or add categories that I want/don’t want e-mail alert for?
Easy! Once you login using your user account you can edit those categories of selection by checking or un-checking the e-mail alert categories displayed on the right hand side of the screen (Please, note that this will only be applicable for “business” type subscribers).
Is subscription only for businesses, or I as an individual can subscribe for E-Tender?
E-Tender subscription is not just for businesses or companies. You as an individual can subscribe for a E-Tender and be able to get all the benefits of the service.
When will my subscription expire?
The duration of the subscription is for one year starting from the day of your subscription and unless you renew it the account will automatically expire. E-Tender website will automatically send you an alert one month before your account is set to expire. We will do so for each week of the one month left so that you are constantly updated about the exiry date.

 



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Telephone +251 11 466 2694 / +251 91 134 4326 Post: 2866 Code 1250
Office Address: Garad Building 1st floor Room No 432-1-3, Beklobet Next to Dashen Bank Head Office
Email: contact@ethiotender.com || Website: www.ethiotender.com